Certificate II in Hospitality (SIT20207)

This qualification is part of the Hospitality Training Package. It is for people employed in the hospitality industry or who want to work at the operations level in a range of hospitality establishments including fast food outlets, coffee shops, take-away facilities, restaurants, function centres, hotels, clubs and casinos. You will learn about the hospitality industry and will develop your customer service and communication skills relevant to the functional area and vocational outcome selected. You will also learn how to present yourself for work in this industry.

Units of Competency:

CORE UNITS

SITHIND001A Develop and update hospitality industry knowledge
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITXOHS001B Follow health, safety and security procedures
SITXOHS002A Follow workplace hygiene procedures

and either*

SITHIND002A Apply hospitality skills in the workplace OR
SITHFAB002A Apply food and beverage skills in the workplace

ELECTIVE UNITS (EXAMPLE)

SITHFAB003A Serve food and beverage to customers
SITHCCC002A Present food
SITHFAB011A Develop and update food and beverage knowledge
SITHFAB004A Provide food and beverage service
SIRXCCS001A Apply point-of-sale handling procedures
SITHCCC003A Receive and store kitchen supplies

Six elective units are to be undertaken. The specific units will be determined according to delivery mode or employment requirements.

* Please note that the final core unit depends on the elective units you choose to undertake.

Course Duration

1. Traineeship - this program is delivered over a period of up to 36 months.

2. Distance Learning - up to 12 months (this mode of delivery is self paced).

Entry Level

There are no prerequisites for entry to this qualification.

Delivery Mode

1. Traineeship (NSW only)
2. Distance Learning

Recognition of Prior Learning/Exemptions

Recognition of Prior Learning (RPL) can be attained in a number of ways. This includes any combination of formal or informal training and education, work experiences or general life experience.

To gain RPL, our assessors must be confident that you are currently competent against the endorsed industry competency standards or outcomes in accredited courses. The evidence may take a variety of forms and can include relevant work experience, formal qualifications, references from past or present employers, testimonials from clients and work samples.

Please contact us for further information.

Course Calendar