Certificate IV in Hospitality (SIT40307)

This qualification forms part of the Hospitality Training Package. It reflects the roles of team leaders and/or supervisors across all functional areas and sectors of the hospitality industry.

Units of Competency:

CORE UNITS

SITHIND003A Provide and coordinate hospitality service
SITXCCS002A Provide quality customer service
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITXCOM003A Deal with conflict situations
SITXFIN003A Interpret financial information
SITXHRM001A Coach others in job skills
SITXHRM005A Lead and manage people
SITXINV001A Receive and store stock
SITXINV002A Control and order stock
SITXMGT001A Monitor work operations
SITXOHS001B Follow health, safety and security procedures
SITXOHS002A Follow workplace hygiene procedures
SITXOHS004A Implement and monitor workplace health, safety and security practices

ELECTIVE UNITS (EXAMPLE)

SITXADM001A Preform office procedures
SITTTSL002A Access and interpret product information
BSBWOR404A Develop work priorities
SITXHRM003A Roster staff
SITXHRM006A Monitor staff performance
SITHCCC031A Operate a fast food outlet
SITTTSL008A Book and coordiante supplier services
SITTTSL011A Mantain a product inventory
SITXFIN004A Manage finances within a budget
SITXADM004A Plan and manage meetings
SITXMGT006A Establish and conduct business relationships
SIRXMER001A Merchandise products

Twelve elective units are to be undertaken. The specific units will be determined according to delivery mode or employment requirements.

Course Duration

1. Traineeship - the program is delivered over a period of up to 36 months.

2. Distance Learning - up to 12 months (this mode of delivery is self paced).

Entry Level

There are no prerequisites for entry to this qualification

Delivery Mode

1. Traineeship (NSW only)
2. Distance Learning

Recognition of Prior Learning/Exemptions

Recognition of Prior Learning (RPL) can be attained in a number of ways. This includes any combination of formal or informal training and education, work experiences or general life experience.

To gain RPL, our assessors must be confident that you are currently competent against the endorsed industry competency standards or outcomes in accredited courses. The evidence may take a variety of forms and can include formal qualifications, references from past or present employers, testimonials from clients and work samples.

Please contact us for further information.

Course Calendar