Certificate II in Retail (SIR20207)

This qualification is part of the Retail Training Package. It is designed as the standard entry-level qualification for those wishing to develop the skills and knowledge to begin a career in the retail industry.

Units of Competency:

CORE UNITS

SIRXCCS001A Apply point-of-sale handling procedures
SIRXCCS002A Interact with customers
SIRXCLM001A Organise and maintain work areas
SIRXCOM001A Communicate in the workplace
SIRXICT001A Operate retail technology
SIRXIND001A Work effectively in retail environment
SIRXINV001A Perform stock control procedures
SIRXOHS001A Apply safe working practices
SIRXRSK001A Minimise theft

ELECTIVE UNITS (EXAMPLE)

SIRXSLS001A Sell products and services
SIRXSLS002A Advise on products and services
SIRXMER001A Merchandise products
SIRXADM001A Apply retail office procedures
SIRXINV002A Maintain and order stock

Five elective units are to be undertaken. The specific units will be determined according to delivery mode or employment requirements.

Course Duration

1. Traineeship - the program is delivered over a period of up to 36 months.

2. Distance Learning - up to 12 months (this mode of delivery is self paced).

Entry Level

There are no prerequisites for entry to this qualification.

Delivery Mode

1. Traineeship (NSW only)
2. Distance Learning

Recognition of Prior Learning/Exemptions

Recognition of Prior Learning (RPL) can be attained in a number of ways. This includes any combination of formal or informal training and education, work experiences or general life experience.

To gain RPL, our assessors must be confident that you are currently competent against the endorsed industry competency standards or outcomes in accredited courses. The evidence may take a variety of forms and can include formal qualifications, references from past or present employers, testimonials from clients and work samples.

Please contact us for further information.

Course Calendar