Certificate IV in Retail Management (SIR40207)

This course has been designed to develop the first line management skills of those working in the retail industry. It applies to those who are managing a small retail outlet, or a section or department within a larger retail store.

Units of Competency:

CORE UNITS

SIRXMER004A Manage merchandise and store presentation
SIRXMGT003A Lead and manage people
SIRXOHS003A Provide a safe working environment

ELECTIVE UNITS (EXAMPLE)

SIRXCLM002A Manage store facilities
SIRXQUA002A Lead a team to foster innovation
SIRXHRM002A Recruit and select personnel
BSBCMN401A Coordinate implemention of customer service strategies
BSBCMN406A Maintain business technology
BSBCMN407A Coordinate business resources
SIRXGLC001A Monitor compliance with legal and legislative requirements affecting business operations

Seven elective units are to be undertaken. The specific units will be determined according to delivery mode or employment requirements.

Course Duration

1. Traineeship - this program is delivered over a period of up to 36 months.

2. Distance Learning - up to 12 months (this mode of delivery is self paced).

Entry Level

There are two alternate pathways for entry into this qualification:

1. be recognised as competent against the following units of competency:

SIRXIND001A Work effectively in a retail environment
SIRXCOM001A Communicate in the workplace

Plus either

SIRXCCS003A Coordinate interaction with customers
SIRXOHS002A Maintain store safety
SIRXRSK002A Maintain store security
SIRXSLS004A Build relationships with customers

Or

SIRWSLS003A Optimise customer and teriroty coverage
SIRXCCS006A Maintain business to business relationships
SIRXSLS004A Build relationships with customers

2. have sufficient relevant wholesale or retail employment experience

Delivery Mode

1. Traineeship (NSW only)
2. Distance Learning

Recognition of Prior Learning/Exemptions

Recognition of Prior Learning (RPL) can be attained in a number of ways. This includes any combination of formal or informal training and education, work experiences or general life experience.

To gain RPL, our assessors must be confident that you are currently competent against the endorsed industry competency standards or outcomes in accredited courses. The evidence may take a variety of forms and can include formal qualifications, references from past or present employers, testimonials from clients and work samples.

Please contact us for further information.

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